Q: How long does shipping take?
A: Orders are processed within 1–3 business days. Standard shipping within the US takes 3–5 business days via UPS.
Q: Do you ship internationally?
A: Currently, we ship within the United States only.
Q: How can I track my order?
A: Once your order ships, you will receive a confirmation email with a tracking number. You can also track via our Order Tracking page.
Q: What is your return policy?
A: We offer returns within 30 days of delivery for unworn, unwashed items in original packaging with tags attached. See our Refund and Return Policy for details.
Q: How do I exchange an item?
A: Contact us at info@ladybuga.com with your order number and desired replacement.
Q: When will I receive my refund?
A: Refunds are processed within 3–5 business days after we receive your return.
Q: How do I find my size?
A: Each product page includes a detailed US Size Guide with measurements in inches. Our shirts are designed with a relaxed fit.
Q: What if I'm between sizes?
A: We recommend choosing the larger size for a more comfortable fit.
Q: What materials are your shirts made from?
A: Each product page lists the specific fabric composition. Materials include 100% cotton, 100% linen, cotton-linen blends, and cotton-modal blends.
Q: How should I care for my shirt?
A: Care instructions are listed on each product page and on the garment label. Most cotton and linen shirts can be machine washed cold.
Contact Us
Q: How can I reach customer support?
A: Email: info@ladybuga.com | Phone: +1 (323) 733-7605 | Monday–Saturday 10AM–7PM, Sunday 11AM–6PM PT